Categories
UX Work

UX… Me X…?

It’s beneficial to hire a technical communicator to improve your product’s UX! Read my sales pitch.

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UX Work

Microcopy: Cancel Message

Scenario: A traveller has completed the form to cancel their upcoming one-way train booking (business class) from Toronto to Ottawa on July 7th. They have pressed the ‘Cancel’ button.

Categories
UX Work

Microcopy: Unsubscribe from All

Scenario: A traveller is trying to adjust their settings on the TrainLinks app. They need the ability to unsubscribe from the TrainLinks newsletter(s).

Categories
UX Work

Microcopy: Card Expired

Scenario: A user is trying to buy a ticket using the TrainLinks app but the credit card on file has expired.

Categories
UX Work

Microcopy: Instructions, Explanations & Descriptions

Scenario: The user is trying to create a TrainLinks VIP account. The form is complex and asks for a variety of information to provide the user with a secure experience.